2017년 12월 18일 내가 좋아하는 EBS radio show(이지잉글리쉬, 입트영)
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2017년 12월 18일 내가 좋아하는 EBS radio show(이지잉글리쉬, 입트영)

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[출처] [Easy English] 2017. 12. 18. It’s the third biggest.|작성자 자리찾기

A. 터키에는 처음 오신거에요?
B. 아뇨, 전에 터키에 와 봤어요. 그런데 여기 이지미르에는 처음이에요. 여기 이지미르가 터키에서 두번째로 큰 도시인가요?
A. 세번째로 크죠. 이스탄불, 앙카라 그 다음에 이지미르에요.
B. 아...그렇군요.

A. Is this your first tme in Turkey?
B. No, I've been to Turkey before. But it's my first time here in Izmir.
    Is Izmir the second biggest city in Turkey?
A. It's the third biggest. Istanbul, Ankara and Izmir.
B. Oh, I see.
=====================================================
* Is this your first time in...?
* I've been to...before.
* Is..the second biggest....in..?
=====================================================
Various Expressions
-. Is this your first tme in Turkey?
    ​-> Is it your first time here? Have you been here before?
-. ​No, I've been to Turkey before.
    -> No, just my first time in Izmir​.

 

입트영(2017.12.18) - Service Dissatisfaction / 서비스 불만 경험

Posted at 2017.12.18 07:00 | Posted in Study/English

 

[Topic]

Talk about when you were dissatisfied about a service.

서비스에 불만족했던 경험에 대해 말씀해 주세요.

 

[Model Response]

I felt the need to work out and signed up at a gym a few years ago. They were offering a discount for a six-month package deal, so I thought I was getting a good deal. However, the gym was not what I had expected. First, there were too many people at the gym when I went there. I normally went after I got off work, but the gym was packed with people. Next, I thought the gym wasn't clean enough and there weren't enough shower booths. Also, the membership was too expensive. I found out that there was a place nearby that offered membership for half the price. Several days later, I asked for a full refund. They said no at first, but I insisted. I couldn't get a full refund, but I got most of my money back.

 

[해석]

저는 몇 년 전에 운동을 할 필요성을 느껴서 헬스클럽에 등록했습니다. 6개월 패키지 할인을 제공하고 있어서, 나름 싸게 등록하는 것이라고 생각했습니다. 그런데, 헬스클럽이 제가 기대했었던 것과 좀 달랐습니다. 우선, 헬스클럽에 사람들이 너무 많았습니다. 저는 주로 퇴근 후에 갔었는데, 헬스클럽이 사람들로 꽉 차 있었습니다. 다음으로, 헬스클럽이 별로 깨끗하지 않았고, 샤워 시설도 부족했습니다. 마지막으로, 회원권이 너무 비쌌습니다. 저는 근처에 회원권을 반값으로 제공하는 곳이 있다는 사실을 알게 되었습니다. 며칠 후에, 저는 전액 환불을 요청했습니다. 처음에는 안 된다고 했지만, 강하게 우겼습니다. 비록 전액 환불을 받지는 못했지만, 대부분의 돈을 돌려받았습니다.

 

[Extra Topics for Study Groups]

1. Talk about a time when you had to get a refund for something.
2. Talk about a time when you weren't able to get a refund because of some reason.
3. Have you ever gotten a refund for something that you bought online?

 

[Key Vocabulary & Expressions]

feel the need to work out 운동할 필요성을 느끼다
sign up at a gym 헬스클럽에 등록하다
offer a discount 할인을 제공하다
get a good deal 싸게 사다
not what I had expected 내가 기대했던 것과 다른
after I get off work 퇴근하고 난 후에
be packed with ~으로 가득하다
half the price 반값
ask for a full refund 전액 환불을 요구하다
insist 강하게 주장하다
get one's money back 돈을 돌려받다

 

[Pattern Practice]

1. get a good deal 싸게 사다
■ I thought I was getting a good deal.
■ I can always get a good deal when I buy things online.
■ I tried my best to get a good deal from them.

2. not what I had expected 내가 기대했던 것과 다른
■ The gym was not what I had expected.
■ The quality was not what I had expected.
■ The color and design were not what I had expected.

3. be packed with ~으로 가득하다
■ The gym was packed with people.
■ This area is always packed with tourists.
■ It took us a long time to get here because the roads were packed with cars.

4. ask for a full refund 전액 환불을 요구하다
■ I asked for a full refund.
■ He asked for a full refund, but they said it was against their policy.
■ I went back to the store and asked for a full refund.

5. get one's money back 돈을 돌려받다
■ I got most of my money back.
■ I had a hard time getting my money back from them.
■ I think you should get your money back from the store.

 

[Speaking Tips]

pack
짐을 싸다 / 짐을 챙기다

짐을 싼다고 할 때 주로 많이 사용하는 동사인 pack이 과거분사형 형용사인 packed로 사용될 경우, '가득 찬'의 의미를 갖게 된다. 사람이 붐비거나, 차량이 많다는 등의 맥락에서 많이 사용된다.

 

예) I need to pack my bags for the trip. (나는 여행을 가기 위해 짐을 싸야 돼.)
The department store was packed with people. (백화점은 사람들로 가득했다.)

 

[Expression of the Day]

What is their refund policy?
거기 환불 정책이 어떻게 돼?

 

A: What is their refund policy?
B: They don't have one. No refunds are allowed.
A: No way! That's ridiculous.
B: Some stores are like that.

 

A: 거기 환불 정책이 어떻게 돼?
B: 환불 정책이 없어. 환불이 안 돼.
A: 말도 안 돼! 어이가 없다.
B: 어떤 상점들은 그래.

 

[Homework]

1. 그것은 내가 기대했던 결과가 전혀 아니었다. (not what I had expected)
2. 2주일 내에는 전액 환불을 요구할 수 있다. (ask for a full refund)
3. 나는 그에게서 돈을 돌려받지 못했어. (get one's money back)
4. 나는 싸게 사려고 했지만, 그러지 못했다. (get a good deal)

 

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